Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. It is designed to provide you with the right tools to help meet your exact workflow requirements. The Service Desk`s clean interface and intuitive nature provides end users and analysts/technicians a seamless and efficient working environment

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ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

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This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security

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DESK™ in the language of their choice. A single system is enough – there is no need to buy or configure additional copies. 7. Easy-to-configure design. The system will look just like the other pages of your site – users will not notice the switch to IPI.HELPDESK™ at all. So you offer your products and services to customers and partners, you have a web site where these products and services are described, and the customers have got some questions

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DESK in the language of their choice. A single system is enough – there is no need to buy or configure additional copies. 7. Easy-to-configure design. The system will look just like the other pages of your site – users will not notice the switch to IPI.HELPDESK at all. So you offer your products and services to customers and partners, you have a web site where these products and services are described, and the customers have got some questions

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Desk, ServiceDesk or TaskManager are very rare, because of the high cost of the software and the complexity of configuration and customization. 7 reasons for choosing IPI.MANAGER™: 1. «Situation center» Provides a comprehensive knowledge base incorporating every task whether it is completed, in progress, or scheduled for later execution. 2. Internal and external users. Full control over the execution of tasks assigned both by company employees

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